Add a comment to a service request
You can add a comment to a service request that you have access to without approving or rejecting the request. The requester or approver will be notified by email that a comment has been added.
- Go to Requests > Request Center.
- Click on a request entry. The request details pane opens.
- Scroll to the bottom of the details pane.
- Enter a Comment.
- Click Save Comment.
The requestor and current approver are notified by email.